As Vice President of Marketing for Stonehouse Resort Management, Ms. Abrams is responsible for the sales and marketing strategies for Casa Morada and all future Stonehouse Resort Management properties. With the addition of Ms. Abrams, the well-recognized Casa Morada has achieved number one status on trip advisor for over 6 years.
Prior to joining Stonehouse in 2002, Ms. Abrams served as President of Hospitality Management Group, a hospitality consulting firm specializing in customized marketing and operations programs for boutique hotels and resorts worldwide. She also held positions as Corporate Director of Sales and Marketing for Island Outpost Hotels and sales positions with other prestigious hotel groups to include Westin, Omni and Fairmont Hotels.
Ms. Abrams has also spent seven years as Director of Sales and Marketing for Ian Schrager’s Morgans and The Royalton in New York City and assisted in the re-opening of Mondrian in Los Angeles.
Throughout her successful career, Ms. Abram Has developed strong relationships with top decision makers in fashion, film, weddings and corporate and leisure travel agents to increase occupancy during off-peak periods.
Luis Amighetti – EE< RE &CO2 Advisor, KeyStone Energy.
KeyStone Energy, LLC is a company that specializes in energy efficiency, water conservation and renewable energy applications. From our headquarters in Dallas, Texas and offices in eight states; KeyStone is a pioneer in the energy efficiency industry, having saved our clients over $73 million in energy cost.
Through our years of experience, we have developed our “GREEN FIT” program which provides our partners with the most cost-effective strategies and technologies to reduce energy cost by 20 to 50%.
GREEN FIT generates cash flow, but not through sales; instead, they reduce the cash flowing out to pay for energy and water. It also produces non-energy cash benefits, such as maintenance, equipment and material savings. From the standpoint of the organization’s financial health, reduced cash outflow – such as savings in energy, water and maintenance costs – is just as valuable as increased cash inflow from sales.
KeyStone Energy delivers comprehensive energy management solutions that achieve profitability and sustainability goals for our commercial, industrial, institutional and municipal customers. Our services include: energy and sustainability audits, energy efficiency measures, water and waste efficiency measures, clean energy generation, operations and maintenance.
Each member of the body of the hotel or the luxury boutique is the embodiment its initially founding ideas; they are the idea living in action. When a hotel starts from scratch or needs to expand, Jen Augle is the member of our team who specializes in the expansion of a team of employees who will flourish within the realm of your idea.
Currently Director of HR for Tao Group Las Vegas, which includes Tao Restaurant, Tao Nightclub, Tao Beach, Lavo Restaurant and Lavo Nightclub, Ms Augle directs the human resources activities for the properties, hiring , training , and maintaining employee relations of a continually expanding staff.
Prior employment for Ms. Augle includes her former position as Director of Human Resources for the Charlie Palmer Group, a 1600-employee, high-end restaurant chain with locations in Costa Mesa, Sonoma, Las Vegas, Reno, Washington DC, Dallas, and New York.
She was also the Training Manager for Registry Resort & Club, Edgewater Beach Hotel & Naples Grande Golf Club. Eventually advancing to the luxury boutique market, Augle assisted with the of KOR Hotel Group training rollout for Sheraton LAX, Sheraton Delfina, Viceroy Santa Monica, Tides South Beach, The Jefferson, Hotel DuPont, Trump International, and The Reefs in Bermuda. She also ran the opening of Ian Schrager’s Gramercy.
The Boucher brothers started their wildly successive careers in the hotel industry as pool boys at the Holiday Inn Newport Crowne Plaza in North Miami Beach and now run a management company that is renowned on oceanfront properties from Virginia beach down the entirety of the east coast.
Their firm, Boucher Brothers Management, serves over 50 hotel properties throughout South Florida, including Ritz- Carlton, South Beach, Fontainbleu, Delano, Tides, Savoy, and Casa Grande.
Recipients of the Five Star Diamond Award, presented by The American Academy of Hospitality Science, the brothers’ are celebrated as masters in guest satisfaction and customer service and their staff follows in their hospitality ideals. Their company provides various poolside and beachside services, including everything from cool water misters to water sports equipment.
Pioneers in the beach service industry, the Boucher brothersare masters of the subtleties of their trade, which they helped establish. Devoted to the culture of water which defines South Florida life, the Boucher brothers are driven to enhance everyone’s stay in this pristine spot.
Over 11 years in the hospitality industry has provided Ms. Canta with experience in consultation, historic building renovations, project management, and design. She has worked for Kor Hotel Group, now “Viceroy Hotel Group,” Sunstone Hotels, D2 Development, RW Smith & Co., Richard McCormack Design, and Vertical Advisors of Newport Beach.
From yachts to boat docks, to multi-family and condo projects, to restaurants and hospitality, there is no ground Ms. Canta has not covered, no project to which she cannot apply her expertise.
Ms. Canta contributes her experience to over five organizations for which she currently is a board member and in addition she is involved with CHP 11-99 Foundation, which raises money for the needy in Mexico and the Philippines. Sewn into the fabric of our team, Ms. Canta is here to provide sustenance to your dream, build it up from ground level and intricately paint on the radiance.
Mr. Caroli has developed a unique full concept for Health Clubs & Spas, completed by the extraordinary Spa Naturals skin care collection. He was the creator of a method, bringing together three essential principles of wellbeing: body, mind and soul.His method is constantly evolving through new researches and new combinations of treatments.
The Spa Naturals line features the original recipes with a very high content of natural and fresh extracts grew in “Orti Fiorentini” (a real guarantee of quality and naturalness), and then immediately processed with highly technological methods in the nearby cosmetics lab.
Additionally, the vacuum packaging minimizes the use of preservatives (even natural) and enhances the freshness of the active ingredients. Given this line has originally been created to be used by the experienced hands of a qualified staff, all the esthetic Protocols are available, even if its benefits can be also recreated at home by the most demanding customers.
Made in Italy, the Angelo Caroli concept is a great mix of exquisite taste and high quality. His consultancies and specific services are already tested internationally inside some of the most prestigious Hotel Spas, and constantly expanding around the world becoming a real “trend setter” on how to achieve a good quality of life. His expertise in the Health Club & Spas industry is a critical component in our services offered to the luxury boutique environment.
A 25-year veteran of the IT trade, Mr. Cenac is now the Vice President of Grove Networks. Throughout his career, he has serviced notable clients in a variety of industries, including J.P. Morgan Chase, New York Times Company, Citigroup, Freeport McMoRan, NASA, Young & Rubicam, Crispin Porter, Penson Financial Services, and Latter & Blum.
He directs the Hospitality Services team of Grove Networks, which includes full-service design and implementation of IT infrastructure, systems and software for new building and renovation projects. Grove Networks also provides day-to-day full-service IT management of operational hotels, both domestically and internationally.
Mr. Cenac has applied his much demanded and well developed experience in such locations as The Iron Horse Hotel, a 100- room boutique hotel located in Milwaukee, WI, recently named Boutique Hotel of the Year by the Boutique & Lifestyle Lodging Association, The Betsy South Beach, Cassa Hotel & Residences, a 165 room, 44-story luxury hotel in Midtown Manhattan, NYC, and Buccament Bay Resort, a 368-unit 5-star luxury resort in St. Vincent & The Grenadines.
W Brand Studio is one of the fastest growing branding and marketing agencies in Orange Count, CA. They believe in simple solutions that are relevant and original, the uniqueness of every client and the power of branding. They believe in being different and exploring what’s outside the box. Recently acknowledged as one of the best in the American Advertising Federation Award show OC amongst their peers with a Silver and Bronze award for their work, they are well worth a second look for anyone who need branding, website development or online marketing in general.
Michael Wollner, CEO and Creative Director, is a master architect of strategies, simple designs and experiences. His curiosity has fueled his passion for creativity ever since entering the advertising arena in 1980.
Over the past three decades, Michael has worked as an art director, creative director and branding expert with high profile agencies such as Ogilvy and DDB Needham. His extensive client roster included major corporations such as American Express, McDonnell Douglas/Boeing, Epson, Mitsubishi, TRW, Castle Rock Entertainment, Marriott, Nutrasweet, AVID, government giants such as NASA, and charities such as Southern California Special Olympics and several nationwide animal rescue organizations.
Michael has served on several judging panels for international advertising awards shows, including the prestigious Clio Awards. He has received honors from the International Advertising Festival (IAF) for outstanding achievement in print and interactive design, the New York Festivals international competition for outstanding achievement in interactive multimedia design, DDB Pinnacle Award signed by DDB Chairman Keith Reinhard, and other design awards from Europe and the U.S.
Ms. Duda, Managing Director of KVD Communications, brings an aesthetic design the textile of our team, serving for over 20 years in the marketing, communication, and public relations industry. Her creative career began in 1983 as the Executive Vice President at Shearson/American Express where she supervised the Marketing, Incentives, and Corporate Events divisions.
More than just budgeting, Ms. Duda planned business meetings, conferences, and cultural and sporting events. In 1988, Ms. Dude took her experience and created Marketing Solutions, providing her services to the travel industry. Her business and vision continued to expand as she began to offer marketing, sales, and public relations to an internationally growing clientele.
From there she managed the corporate art collection of Estée Lauder, enhancing her understanding of the world of luxury and style. The combination of all Ms. Duda’s skills provides a contemporary, stylistic outlook into the world of public relations, marketing, and sales.
Amongst others Ms. Duda represents The Betsy South Beach, Desires Hotels, the Cassa New York as well as the Franklyn Hotel Group.
Corporate and Leisure Sales representative
Holly Ferguson is a coordinating force of nature. As an expert in negotiating deals and overseeing multi-million dollars, she has worked with artists such as U2, Melissa Etheridge, Bon Jovi, Rhianna and Kanye West during her 20 year career with Island Records.
Recently, Ms. Ferguson has shifted the focus of her talents towards purchasing and logistics for Jamaican resorts such as Goldeneye, Jakes, Strawberry Hill, The Caves, GeeJam and a seaport shopping village, each a Chris Blackwell enterprise.
She specializes in hotel operating equipment, supported by accountable budgeting, detailed equipment lists, product standards, and supply co-ordination. Working mostly overseas, Ms. Ferguson is also an expert in international import and export. She will negotiate the lowest possible prices, and ensure through logistical planning, all items are delivered in a timely manner.
Similar to Chris Blackwell, she considers a resort similar to an album with each space a beautiful melody. It takes a
coordinating and trained eye like Holly’s to create such an in sync tune.
Elaine Goldhill has been president and CEO of Elaine Goldhill Travel Consultants for the past 34 years. With her intense passion for travel and world exploration, Elaine has an inherent understanding of the nuances of the hospitality industry. She possesses the uncanny ability to evaluate a product from two distinct vantage points – that of a retail travel executive as well as a seasoned independent traveler.
She understands the touch points that define a stellar operation, and presents a realistic evaluation of logistical and operational challenges. Her comments are the product of a detailed and rigorous inquiry, backed by her unrestrained knowledge of guest expectations. Elaine Goldhill is on advisory boards of many hotels. Her work as a consultant is well known with widespread corporate and private client relationships.
Her spotlight on detail and expansive knowledge of varying areas of travel, help provide keen service to those who are used to opulence and those who have very particular needs. Ms.Goldhill’s vast worldwide travel, her association with hotel boards and representatives, and the unique ability to quantify and qualify the details of travel-related businesses make her a unique talent in the field.
Ms. Kaldani adds strength to the links, the threads in the fabric that extend across the globe for Tailored Hospitality International. As president of Unique Hotel Solutions, Ms. Kaldani brings to the team her dogged connections with many international clients and markets, her reputation with them built by her passion and commitment. Her desirable career began in the mid-1980s, with Sheraton Bal Harbour and then the Biltmore Hotel.
Working too with the visionary guidance of Ian Schrager at the Delano in Miami Beach, Kaldani was the name that brought South Beach to an unshakable international forefront. Eventually, with Ian Schrager Hotels, Kaldani rose to the Global Director of International Sales, stretching the business to eightglobal locations She has recently has had the same international success working on the Sagamore on South Beach.
Miss Kaldani excels in enhancing the success of hotels by targeting these international clients and markets with tact. As a member of our team, she contributes the durability and stretch to any broad design.
Both owner and president of D.L.K. Consulting, which offers representation to luxury independent hotels across the globe, Ms. Klemm has dedicated over twenty years to the hospitality industry. Her company specializes in competitive rates for hotel production and also Corporate Entertainment.
Her extensive career began worked with the notable Chris Blackwell, founder of Island Records and Island Outposts, on The Tides, South Beach. She has also work for Ian Schrager and was Regional Director of Sales at Delano and The Shore Club.
After this experience, Ms. Klemm joined Sol Melia to assist with the launching of their new design hotels with the “ME” branch which launched “ME by Melia” hotel in Madrid, Spain, ME Cabo San Lucas, ME Cancun, and ME Barcelona.
For the past 20 years, Mark LaValle has been a key driving force in the ascent of the essential hotel bar and restaurant business in the luxury hospitality world
Formerly the VP of Design for Rande Gerber’s Midnight Oil Company, Mark was at the forefront of the boutique hotel/bar explosion in the late 1990’s and early 2000. During his 12-year stint there he opened more than 40 worldwide renowned bars, lounges and restaurants through out the United States, Mexico, Spain and Chile.
He was instrumental in overseeing the design and development of each property, including conceptualization, construction, project and budget management, uniform design, staff training, as well as marketing, advertising and music programming.
Most recently Mark, along with partners Rande Gerber and Sean Meenan, opened Café Habana in Malibu. While living in New York City for 10 years Mark was a frequent guest of the landmark Café Habana location on Elizabeth Street and knew it was destined for the west coast. Once he saw an opportunity with Rande Gerber he put the partnership together to bring Café Habana to Malibu and it has been a success ever since.
Currently Mark is the head of the DMB Group, a consultancy that conceives, develops and operates unique nightlife and restaurant concepts in conjunction with hospitality companies and stand-alone venues. Most recently Mark has consulted with W Washington DC as well as Hard Rock Hotel and Casino in Las Vegas.
Originally hailing from Toronto, Canada, Michelle Leshem, had some other plan in mind, while receiving her Bachelor of Arts degree in psychology at York University. Dissatisfied with both the weather and work opportunity that Canadian life had to offer, she made the risky decision to move to Miami in search of all the mystique, temptation and promise the beach had to offer.
With her years of experience in developing and managing marketing and experiential events, Leshem notice a void in the market. She chose to bridge the gap between promotions and public relations by creating a multi-disciplinary design, marketing and branding agency for both hip and luxury lifestyle brands.
With over 10 years of experience in brand management, marketing and event production, Super Market has produced over 100 events and has worked with international brands like Mercedes Benz, Conde Nast Publications, International Polo Club, Heineken and Bacardi.
Taking her innate passion for design and storytelling, together with her partner, Sean Drake, they have begun developing branded environments for hospitality, galleries and retail organizations.
From master art direction, perceptive photography, branding that resonates and the most graphic of graphic designs, Sean Drake’s approach to brands and design encompasses wit, logic, color and a politician’s spin; all in the name of tapping into human insight, with an unapologetic penthouse, outside of the box. After all, location is everything.
Mr. Massarsky is founder and president of Marshall- Alan Associates, a full-service, diversified executive managerial search firm. Focusing his work in boutique and luxury property management, Mr. Massarsky’s firm is supported by his thirty-five years of experience and his keen ability to discern the unique needs of each organization and their personnel.
It is this ability to understand the nuances of the culture and necessities each individual hospitality organization that has led Mr. Massarsky to amass a group of major industry figures who both trust and consistently rely upon Mr. Massarsyk’s expertise. He runs his firm with professional discretion and a high standard of business ethics, conducting confidential searches to fulfill positions in both middle and upper management.
His experience in the field has also allowed him to acquire an immense international network of resources to better conducting assignments for his clients. Mr. Massarsky’s well established credentials have allowed for such notable clients as Ian Schrager, Morgans Hotel Group, Andre Balazs Properties, Marriott International/ Edition Hotels and Thompson Hotels, as well as major luxury clients such as Ritz-Carlton, Trump International, Mandarin Oriental and Peninsula Hotels. Strategic Marketing Ambassador
It is a given that Mr. Tenter greets with a strapping handshake due to the expansive grip he has on the managerial realms of luxury hospitality. With an extensive twenty-five career at Four Seasons hotels throughout the world including the Four Seasons Newport Beach and the Four Seasons Toronto, Mr. Tenter has become a savant of his profession.
In fact, the Acqualina Resort & Spa has named Klaus Tenter as the Chairman of the Acqualina Executive Committee. The three decades over which he became a leading captain of his trade, Mr. Tenter has expanded his reach around the globe from his homeland of Germany, to Canada and the US. With this web of professional mastery behind him, Mr. Tenter began his own personal advising in the luxury boutique industry, bringing many hotels to international accreditation.
Most recently, he managed the development and opening of the Hazelton in Toronto He is adept at planning and overseeing pre-opening and opening activities, starting hotels on the right path to success. In combination with the reputation, vision, creativity, and experience of the team of professionals at Tailored Hospitality International, Mr. Tenter brings with him a solid name, a solid career, and thus a predictably solid future for all our clientele.
Mr. Thurston is a twenty-five year veteran of the accounting trade, utilizing his specialized skills towards the real estate and hospitality industry. As a Certified Public Accountant, Mr. Thurston’s areas of expertise in the trade include real estate investment and development, hospitality operations, tax planning and compliance, and financial due diligence on acquisitions opportunities.
Prior accounting work of Mr. Thurston also includes the food and beverage sector as well as real estate development and construction. His synthesis of both the accounting and hospitality industries began during his membership of Pannell Kerr Forster Worldwide. Most recently, Mr. Thurston has overseen financial reporting and has been a key contributor to asset managing at properties such as Pelican Grand Beach Resort in Ft Lauderdale and the Artmore Hotel in Atlanta.
To every current challenge across a board of business environments, Mr. Thurston carries over his wide range of experience and accounting expertise to tailor a solution.
Many of South Florida’s most luxurious hotels trust their safety and security to Mr. Washington as President of DRT Security Services, Inc. Since 2003 DRT Security has provided security and consulting services for The Tides, The Setai, The Victor and Acqualina Resort. Specializing in risk management within the hospitality industry, Mr. Washington has worked closely with the owners and developers of various properties from pre-construction to grand openings.
Mr. Washington’s experience begins with his extensive knowledge in hotel loss prevention, a valuable asset he learns as The Director of Security for the Paramount and the Royalton Hotels in New York City. Prior to starting DRT Security, Mr. Washington was Director of Security and Risk Management for Island Outpost, LLC where he was responsible for the all security features at their South Beach properties.
His implementing of a comprehensive safety and security program throughout theses hotel properties resulted in an overall savings in insurance premiums and food & beverage costs. As a member of the American Society for Industrial Security (ASIS) and the Miami Electronic Crimes Task Force (MECTF-United States Secret Service) Mr. Washington is able to stay current on all aspects of protection from physical threats to electronic fraud.